13 Dec 2022 --- A recent online survey by DS Smith has revealed growing consumer frustrations around excessive packaging. Specifically, online shoppers are increasingly discontent with packages arriving oversized and being too flimsy, covered with excessive tape or not being waterproof or recyclable. Those are among the main findings of the newly released national survey by packaging leader DS Smith, which tracked the frustrations amid a jump in e-commerce over the past two years that is continuing into the holiday season. “The idea of oversized boxes, containing excess packing material, that in turn overly fill delivery trucks, is not something any of us should perpetuate – consumers don’t want it, businesses can’t afford it and ultimately the planet won’t thank us for it,” says DS Smith’s Melanie Galloway, vice president sales marketing and innovation.
